- Journal of Tourism Leisure and Hospitality
- Vol: 5 Issue: 1
- The nature of working in the hospitality industry: Evidence from 3S tourism in Turkiye
The nature of working in the hospitality industry: Evidence from 3S tourism in Turkiye
Authors : Bariş Çivak
Pages : 30-41
Doi:10.48119/toleho.1192035
View : 194 | Download : 219
Publication Date : 2023-06-30
Article Type : Research Article
Abstract :The main purpose of the study is to reveal the nature of working in the field of hospitality by examining employment forms and working conditions. For this purpose, the phenomenology approach was used and interviews were conducted with 32 hotel employees. According to the findings, it has been seen that temporary and precarious forms of employment are common in tourism. It is seen that the employees are kept under strict control for efficiency and productivity and the managerial hegemony is at a significant level. In addition, it has been determined that due to standardization and simplification in hotel businesses with an all-inclusive system, employees are deprived of their qualifications and become unqualified.Keywords : Employment pattern, working conditions, labor process, power relation, hospitality industry