Selection of Business Intelligence System Software as Decision Support: A Case Study

Authors : Emir Hüseyin Özder, Erman Erkan

Pages : 19-28

Doi:10.55185/researcher.1210472

View : 30 | Download : 38

Publication Date : 2023-07-31

Article Type : Research Article

Abstract :Abstract This study focuses on Business Intelligence (BI) systems and investigates their benefits in the matter of better decision making for corporations. BI systems are computer-based decision support tools that analyse business data and generate meaningful information in order to incorporate decision making. BI systems work in parallel with existing information systems of the companies. As a matter of fact, BI systems are the next steps to be established on existing operational information systems. In this context, the purpose of this study is to examine the yield of BI systems for the companies tended to implement decision support systems aligned with their operational information systems. To investigate this phenomenon, an empirical study will be conducted among some companies in production sector in Turkey. The companies’ actual implementations will be highlighted by the help of the questionnaire to be applied to those companies. Moreover, in the case study, BI system alternatives will be compared as per specifically defined criteria. In this manner, Multi criteria decision making approach will be used and Analytic Hierarchy Process (AHP) and Fuzzy AHP (FAHP) methods will be applied for the selection of the best alternative. Lastly, expected benefits and outcomes of proposed BI system will be estimated by taking into consideration of the facts and findings of the study.
Keywords : İş Zekası, AHP, Bulanık AHP, Karar Destek Sistemleri