CLUSTERING OF HOUSEHOLDS BASED ON THEIR USE OF INFORMATION TECHNOLOGIES: A REVIEW OF TURKIYE

Authors : Ömer Faruk Rençber, Eda Dalbudak Zorkirişçi, Mehmet Aytekin

Pages : 75-86

View : 64 | Download : 86

Publication Date : 2023-10-13

Article Type : Research

Abstract :Access to technology is becoming increasingly available with the advancements in information and communication technologies. However, it is believed that most users now perform daily tasks on their mobile phones. In the literature, there has been a focus on examining the information and communication technology (ICT) literacy or usage status of students, teachers, and employees. However, there has been less exploration regarding the use of household ICT devices, which is a topic of interest. Today, households\' ICT adaptation and usage levels are essential for creating smart buildings and cities. In this respect, the study provides an idea for people and institutions planning smart cities in Turkey. The study categorizes household ICT devices into clusters based on their usage and examines the differences in usage patterns. The data for the year 2021 was obtained from the household information and communication technologies survey conducted by TURKSTAT in Turkey. The participants were categorized into two groups: advanced and basic users. Regarding regional differences, it is concluded that the rate of advanced users is higher in cities in western Turkey than in other regions. Based on the study, it was found that people mostly use mobile devices for daily usage. The groups differ in terms of how long they use the internet, their e-commerce habits, and their behaviors when encountering website purchasing problems.
Keywords : Bilgi ve iletişim, Kümeleme, Hanehalkı, Dijital Bölünme, Lokal Çalışmalar