ORGANIZATIONAL CULTURE IN HEALTHCARE ORGANIZATIONS: A SYSTEMATIC REVIEW

Authors : Hatem Hesham Alsaqqa, Çağdaş Erkan Akyürek

Pages : 83-109

View : 26 | Download : 12

Publication Date : 2019-06-25

Article Type : Review

Abstract :Organizational culture is important in understanding people's behavior in organizations when managing external demands and internal social changes. There has been an increasing drive to understand and address the organizational culture and try to change it where optimal health performance is hindered.  Insufficient attention has been given to the environment of health care and how it can influence individual and organizational results. Before trying to implement any new healthcare redesign or reform, it is essential to be aware of what characterizes their organizational culture.This study aimed to assess to which extent the organizational culture domain has been mentioned in the healthcare settings. The search was performed in the Emerald, Ebsco-host, Google Scholar, PubMed and Science-Direct databases for the time period 2008–2018. The research question that guided this review was posed as: "How it is important to study organizational culture in healthcare settings”. Studies that did not meet the predetermined criteria were excluded, while those that complied with the inclusion criteria were listed and further reviewed. Twenty one articles were included in the final analysis of this study. Excellence in healthcare delivery is linked to positive value systems delivered through a multidisciplinary team approach and the use of strategic involvement, the most important cultural organizational influences for optimum efficiency in the delivery of quality care. The future use of this organizational culture assessment in healthcare studies that seek to understand healthcare systems deeply and its influence on clinical performance, will play an essential role in achieving their planned targets.
Keywords : Organizational culture, healthcare organizations, hospital