EMPLOYEE MOTIVATIONIN ORGANIZATIONS USING OUTSOURCING: AN INVESTIGATION IN 5-STAR HOTELS IN ISTANBUL

Authors : Orhan Akova, Erkan Taşkiran

Pages : 59-72

Doi:10.14783/maruoneri.684173

View : 22 | Download : 8

Publication Date : 2007-06-10

Article Type : Research

Abstract :Outsourcing has become a commonly preferred management strategy in hotel industry tike other industries. Employee motivation is also important for organizations since it directly effects the productivity of organizations. Within this frame, this article aims to identify and measure the importance levels and satisfaction levels of motivators of the employees working as permanent staff and via outsourcing in 5-star hotels in Istanbul. Also, it is investigated if there is a signifıcant relation beetwen demographic characteristics of two categories of employees and importance level of motivators and satisfaction level of motivators. The results of the research indicated that the satisfaction levels of parmanent staff are completely higher than outsourcing staff while the importance level of each groups is mostly the same. This study is important since it contributes to the literatüre on outsourcing and employee motivation. It is also expected that the present study helps other academics and researches who examine this topic.
Keywords : Motivation, Outsourcing, Employee, Hotel Organizations