- Bilgi Ve Belge Araştırmaları
- Sayı: 20
- AI ChatGPT Applications in Libraries - Challenges and Opportunities
AI ChatGPT Applications in Libraries - Challenges and Opportunities
Authors : Muhammad Yousuf Ali
Pages : 18-26
Doi:10.26650/bba.2023.20.1364582
View : 132 | Download : 194
Publication Date : 2024-01-18
Article Type : Research
Abstract :The purpose of this study was to explore the impact of and effect on library services of the newly launched AI-based ChatGPT. The study presents an analysis of ChatGPT applications in environments such as libraries and information centers. Qualitative methodology was applied in this study. The data collection tool was that of interviews which were conducted with ChatGPT. Six open-ended questions were asked of ChatGPT about the library and information management performance. The findings show that ChatGPT is a helpful tool for libraries and their users. ChatGPT is more advanced compared to other chatbots. It supports information access, the fastest retrieval of information, resource development, reference services, library instruction, and research activities. This is an innovative study based on interviews and responses taken from ChatGPT. A few studies were previously conducted with ChatGPT in the context of library and information services. However, these did not cover the six questions discussed in this study. ChatGPT has the latest chatbot. This study helps librarians and library policymakers acquire this technology and make fair use of ChatGPT in library services.Keywords : ChatGPT, Chatbot, Doğal Dil İşleme (NLP), Yapay Zeka, Sohbet Referansları, Bilgiye Erişim