- Journal of Management Marketing and Logistics
- Vol: 5 Issue: 2
- A QUASI-EXPERIMENTAL STUDY ON FLEXIBLE WORK ARRANGEMENTS
A QUASI-EXPERIMENTAL STUDY ON FLEXIBLE WORK ARRANGEMENTS
Authors : Melissa Hosboyar, Nurcan Ensari, Patricia Denise Lopez
Pages : 153-165
Doi:10.17261/Pressacademia.2018.846
View : 7 | Download : 6
Publication Date : 2018-07-15
Article Type : Research
Abstract :Purpose - Flexible work arrangements (FWAs) have gained popularity among organizations and researchers because of their connection to positive employee and work outcomes. This quasi-experiment investigated the effects of FWAs on work-life balance, work-family conflict and job satisfaction. It also examined work-life balance as a mediator and work social support as a moderator. Methodology - In a post-test design only quasi-experimental study, 110 employees from a utility company in the United States were assigned to work in one of three experimental conditions (ROWE, telecommuting or control) for 3 months. Findings- The ROWE group had higher work-life balance compared to other groups. Work-life balance was a mediator. Work social support was a moderator such that ROWE did not lead to a greater job satisfaction compared to telecommuting, except when employees who had low work social support. Conclusion- These findings provide additional insights about how FWAs can benefit employees and organizations.Keywords : Work-life balance, flexible work arrangements