- Journal of Business Economics and Finance
- Vol: 6 Issue: 2
- EFFECTS OF INSTITUTIONALISATION FACTORS AND BENCHMARKING TECHNIQUES ON THE FIRM PERFORMANCE
EFFECTS OF INSTITUTIONALISATION FACTORS AND BENCHMARKING TECHNIQUES ON THE FIRM PERFORMANCE
Authors : Zeynep Coskun, Erkut Altindag
Pages : 155-167
Doi:10.17261/Pressacademia.2017.505
View : 8 | Download : 3
Publication Date : 2017-06-30
Article Type : Research
Abstract :Purpose- In this study, the effects of institutionalisation factors and benchmarking techniques in Turkish family companies providing service in the food sector on company performance were put forward with a literature survey. Methodology- A survey was applied to the employees of family companies providing service in the food sector by using a seven-point Likert-type scale consisting of 56 questions, and 160 surveys were evaluated. The survey results were evaluated in the light of the reliability analyses of the answers, factor analyses, correlation analyses, and regression analyses by using SPSS. Findings- The effects of institutionalisation, sustainable management, and benchmarking on company performance were determined with the applied analysis technique. As a result, it was determined that institutionalization and benchmarking techniques have a significant impact on company performance. Conclusion- In Turkey, it is necessary for family companies to develop an action plan based on institutional principles rather than the bossoriented management approach and take action accordingly. In other words, it is not possible to talk about institutionalisation without the employment of qualified professionals and training, along with objective performance evaluation.Keywords : Family company, institutionalisation, sustainable management, benchmarking, company performance