- Sakarya Üniversitesi Fen Bilimleri Enstitüsü Dergisi
- Vol: 24 Issue: 4
- Prioritizing the Factors for Customer-Oriented New Product Design in Industry 4.0
Prioritizing the Factors for Customer-Oriented New Product Design in Industry 4.0
Authors : Melike ERDOĞAN, Özge Nalan BİLİŞİK
Pages : 751-769
Doi:10.16984/saufenbilder.681926
View : 12 | Download : 5
Publication Date : 2020-08-01
Article Type : Other
Abstract :Customer-oriented new product design is one of the most important processes in the production environment to improve product quality and reliability and maximize their productivity. It is also necessary to consider customer expectations in this process for an effective design. In this paper, we present a methodology which is called Pythagorean Fuzzy Analytic Hierarchy Process (PF-AHP) for prioritizing criteria which should be considered for an efficient customer-oriented new product design in Industry 4.0 transition primarily. We use Pythagorean Fuzzy Sets (PFSs) to allow experts to make more flexible evaluations and handle the uncertain and vague information in a wider way. We determine five main and eighteen sub-criteria that affect the new product design process and after applying PF-AHP, we find that the most important main-criterion determined as "Production” and sub-criterion determined as "Return on Investment”.Keywords : Industry 4.0, Multi-Criteria Decising Making, Product Design, PFSs